Telco concepts has customers across all industry types with varying requirements and call trends, we cater for all.
Here is an example of Some of our customers experiences:
MidWinter Financial Services Pty Ltd
“Midwinter provides telephone support for our software and have a mobile sales team that is required to be inconstant contact with clients and employees. We average 3,000 inbound/outbound calls per month and a robust communication setup in vital for our business. We have been working with Telco Concepts for over a year and would highly recommend their services to any business that requires an efficient and cost effective communication solution. As a growing business, our communications were expensive with different accounts for internet, landlines and mobiles. Chin and Chris, consolidated our communications into the one account and reduced our bills by over 50% in the process. Furthermore we were able to save on our 1300 number costs. If we ever need to deal with the communications provider, Telco will provide us with some options and then arrange the paperwork and deal with them on our behalf. We have saved many hours of administration and reduced our bills significantly through the use of Telco Concepts. The ongoing service we receive from Telco is second to none and I have confidence that I can contact them anytime to discuss an issue and it will be dealt with straight away.”
Andrew McClelland – Director of Midwinter Financial Services
Efficient Data Communications Pty Ltd
EDC are delighted with the service provided by Telco Concepts. Telco Concepts takes away the effort in having to deal with multiple Telstra business units and getting the run around. Telco Concepts provides a single conduit in which EDC get the telecommunication services that we need, at a competitive price, when we need them. Telco Concepts provides EDC with great service utilising the most comprehensive and high performance network (Telstra), therefore we get the best of both worlds. I thoroughly recommend Telco Concepts to any business that wants the best services with the least effort so you can get on with your business and let Telco Concepts look after your carrier services.
Andrew Lowy, Managing Dirtector
Tri Tech Refrigeration Australia Pty Ltd
Just a quick note of thanks and appreciation to Telco Concepts and in particular Chinh Le; I am very grateful to Chinh for getting me out of a ‘not so impressive’ contract with another carrier whose Customer Service was practically non existent… not to mention their coverage!
Our company has 25 mobiles + 7 USB modem datapacks and Chinh made the transfer so easy. All paperwork was 100%. If he said he was going to phone back – he did. If he said he was going to email – he would. Any problem or question, no matter how large or small, Chinh was able to fix it………….. seemingly within a matter of minutes and if not – he would be keeping me posted with the progress.
It was and still is a pleasure to deal with Chinh & Telco Concepts and I will be recommending Telco Concepts to anyone that I hear of that has a problem with their current provider or dealer; as a matter of fact, I already have recommended them and yes, they’ve made the transfer!
What else can I say, other than: I now have renewed faith that ‘Service’ does still exist!
Thanks, thanks, thanks
Sharon McAloon, Office Manager
I Nathan Fordham of TRN GROUP have no hesitation in recommending the service’s of Telco Concepts as they provide a level of service which is truly exceptional. I have no problem with service that Chinh has provided us over the last ten years.
Nathan Fordham, Purchasing Officer
The Aurora Project
“Chinh and his team provide great service, both during purchasing and ongoing and they have helped our organisation reduce our telephone and data costs considerably. Chinh was especially helpful when we moved offices in helping us assess our needs as a growing organisation, assisting us with the myriad of options the communications world has to offer.”
Carmen Watts, Deputy Director
CSM OFFICE FURNITURE SOLUTIONS
Telco Concepts has help us with a recent relocation to our new office, implemented a new phone system and importantly help reduced our communication cost. Reliable, request for us are attended to quickly. If you want true customer service, Telco Concepts has it.
Peter Letton, Director
“The service provided by Telco Concepts is second to none and are always available when need be”
Robert Zagari, CFO